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Frequently Asked Fireproofing Questions

 

Is the website secure?

We want to assure you that our website is secure and safe to use. We use HTTPS protocol to encrypt all data communication between your browser and our website, which ensures that any sensitive information you provide us, such as your personal and payment details, remain protected from unauthorized access.

In addition, we use Braintree payment service to process all online payments. Braintree is a reputable and trusted payment gateway that is widely used by many businesses worldwide. It uses industry-standard security measures to protect your payment information and prevent fraud.

So, you can be confident that your online transactions with us are safe and secure. If you have any further questions or concerns, please feel free to contact us at any time.

What is the return policy?

Our return policy varies depending on the items ordered. Please contact us for more information regarding returns. You may read our entire return policy here. Please note that the buyer is responsible for all shipping costs associated with returning an item.

How long will shipping take?

Shipping times can vary greatly upon the shipping method chosen and your location. Large machine orders may require some coordination via email or phone. Most smaller items are shipped via UPS and will generate a tracking number when shipped.

How much does shipping cost?

Shipping prices can vary greatly upon the shipping method chosen during checkout and your location. Large machine orders may require some coordination and via email or phone. Most smaller items are shipped via UPS and will display accurate shipping costs during the checkout process.

What payment methods are accepted?

We accept online payments from all major credit cards. Pay Pal, Apple Pay, and GooglePay are also available.

Braintree is our reputable and trusted payment gateway that is widely used by many businesses worldwide. It uses industry-standard security measures to protect your payment information and prevent fraud.

How can I track my order?

You will receive a tracking number via email when your order has been processed. Most items are shipped via UPS.

© 2024  EasyFireproofing  |  2615 Medical Center Parkway Suite 1560, Murfreesboro, TN 37129  |  Call 855-FIREASY (855-347-3279)  |     Privacy

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